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Where was the CQC when vulnerable residents were injured on its watch?
We looked at the care records of a person who had presented with physical aggression that had resulted in
another vulnerable person sufferin
Sarah Whitebloom
Jun 9, 20183 min read


CQC: Nothing to Report
There are some 16,000 care homes in England and the regulator usually issues dozens of reports a week - some shocking, some critical,...
Sarah Whitebloom
Jun 2, 20181 min read


Wild West Sussex bans 'independent' Board sympathy for abuse-case families
In a series of emails seen by OLM, WSCC's tactics are laid bare - casting a shocking light on the council’s strategy of stone-walling th
Sarah Whitebloom
Jun 1, 20183 min read


When we said 'Good', we meant 'Bad' - CQC reverses ratings on care homes
Could it be that the inspectors failed to notice problems a year ago? Or could it be that they were not there?
Sarah Whitebloom
May 27, 20183 min read


Authorities fail to notice serious care home failings - Worst Homes of Week
Concerns about the awareness and effectiveness of the authorities do not in any way excuse bad care
Sarah Whitebloom
May 20, 20185 min read


CQC to shut Fawlty Towers care home
From the dry report emerged a figure better placed in fiction - the dictatorial, angry and insensitive owner/manager
Sarah Whitebloom
May 12, 20185 min read


The CMA can act over scandal of fees for bad care homes - but you must complain
So problems on a postcard to the CMA
Sarah Whitebloom
May 11, 20182 min read


'Wild' West Sussex refuses to say sorry to abuse-case families for its mistakes
The report even questioned whether the case would have been handled differently had the men not had disabilities
Sarah Whitebloom
May 11, 20183 min read


Best Care Home of the Week: Northview Lodge, Sunderland
It may sound weird for OLM, but credit where it is due: Britain's biggest homes group, HC-One, has turned Northview Lodge in Sunderland...
Sarah Whitebloom
May 4, 20181 min read


Care Residents left at risk - despite Regulator knowing care home is unsafe
It never fails to shock that older and vulnerable people live in unsafe and disgusting conditions. It is so much worse when the...
Sarah Whitebloom
May 4, 20184 min read


Cabinet Trio - Hunt, Javid and Brokenshire - urged to investigate Wild West Sussex care fiasco
What this case highlights is that injuries to adults with learning disabilities do not receive the same response.
Sarah Whitebloom
May 2, 20182 min read


Ministers must investigate 'serious' West Sussex failings over care of two injured disabled
Ms Keeley said: ‘This report is a damning account of serious multi-agency failure in the cases of Gary Lewis and Matthew Bates, for which no
Sarah Whitebloom
Apr 30, 20183 min read


Understaffed, unclean and unsafe. Tales from the Worst Homes of the Week: Queens Care Centre, Rother
A relative told the inspectors: 'If my family member is sat there day after day in the wrong wheelchair, without her glasses, in someone
Sarah Whitebloom
Apr 29, 20183 min read


Sussex Healthcare: Can it get any worse? ...Yes.
Both homes have been named by WSCC has having significant safeguarding concerns and yet they are still home to more than 60 adults.
Sarah Whitebloom
Apr 27, 20182 min read


Care Protect Tactic #1: Attack. Tactic #2: Pretend it never happened
Given the sheer number of Care Protect's online messages, there can be no doubt that the debate is vocal if not open...those who are not
Sarah Whitebloom
Apr 24, 20184 min read


Watch the Money-Go-Round
There is nothing wrong with raising the subject that Care Protect is a commercial organisation run by people who have already made a very gr
Sarah Whitebloom
Apr 22, 20182 min read


Exceptional Care. Are they kidding? CQC slams 'highest quality' (Inadequate) Merstone Hall
Merstone Hall's use of pictures does raise a smile - for sheer chutzpah.
Sarah Whitebloom
Apr 21, 20184 min read


The Best of Care, The Worst of Care - OLM best and worst homes of the week
Best home of the week Red Oaks, Worst homes of the week Orchard Lodge, Horsham and Duchess Gardens, Bingley
Sarah Whitebloom
Apr 14, 20183 min read


Holy Smoke. Saints do not necessarily preserve us when it comes to care homes
There are 108 homes with names beginning Abbe and Abbot and some 39 per cent of these 'require improvement' or are even 'inadequ
Sarah Whitebloom
Apr 6, 20182 min read


Mistreatment found by CQC during urgent whistle-blower investigation
Even while the CQC was at Westacre there were allegations of abusive behaviour
Sarah Whitebloom
Mar 31, 20182 min read
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