OlderLivingMatters

"We are invisible" - said one care home resident

In a truly upsetting report, the Knottingley-based home is seen as desperately short of staff.

We looked at the care records of a person who had presented with physical aggression that had resulted in another vulnerable person sufferin

There are some 16,000 care homes in England and the regulator usually issues dozens of reports a week - some shocking, some critical,...

In a series of emails seen by OLM, WSCC's tactics are laid bare - casting a shocking light on the council’s strategy of stone-walling th

Could it be that the inspectors failed to notice problems a year ago? Or could it be that they were not there?

Concerns about the awareness and effectiveness of the authorities do not in any way excuse bad care

From the dry report emerged a figure better placed in fiction - the dictatorial, angry and insensitive owner/manager

So problems on a postcard to the CMA

The report even questioned whether the case would have been handled differently had the men not had disabilities

It may sound weird for OLM, but credit where it is due: Britain's biggest homes group, HC-One, has turned Northview Lodge in Sunderland...

It never fails to shock that older and vulnerable people live in unsafe and disgusting conditions. It is so much worse when the...

Ms Keeley said: ‘This report is a damning account of serious multi-agency failure in the cases of Gary Lewis and Matthew Bates, for which no

A relative told the inspectors: 'If my family member is sat there day after day in the wrong wheelchair, without her glasses, in someone

Both homes have been named by WSCC has having significant safeguarding concerns and yet they are still home to more than 60 adults.

As of last autumn, Devon and Cornwall police had not prosecuted anyone for care abuse under the relevant act.

Given the sheer number of Care Protect's online messages, there can be no doubt that the debate is vocal if not open...those who are not

Merstone Hall's use of pictures does raise a smile - for sheer chutzpah.

Criticising bad care is good for Good Carers. Poor care is bad for everyone

Best home of the week Red Oaks, Worst homes of the week Orchard Lodge, Horsham and Duchess Gardens, Bingley