Best care homes of the week: Wisteria House, Plymstock and Cumnor Hill House.
Just when it seemed the care industry could not get any worse, OLM’s faith has been restored by reports into two ‘Outstanding’ homes.
Wisteria House, Plymstock, received lavish praise from the care regulator in a spectacular first report. It awarded the home top marks in four out of five categories and overall. The rating confounds claims that it is not possible to provide excellent care at reasonable prices. According to the Wisteria House website, a single ensuite room costs £695 a week – compared to the £1,500+ that some care providers charge. It would mean a top up fee over and above council rates – but this would be less than £200 a week.
Meanwhile, Cumnor Hill House, Oxford, was given a negative report in 2017 – but has bounced back with an ‘Outstanding’ grade after just 12 months. The home has now been given the regulator’s highest rating – proving that it is not only possible to improve but that homes can be rapidly transformed.